Policy Document
Terms & Conditions
These Terms & Conditions explain the rules that apply when you browse the Supremo Stay website, send an enquiry, or communicate with us about Pawna Lake camping and related stays.
1. Acceptance of Terms
By using this website, submitting an enquiry, or contacting us through any listed channel, you confirm that you understand and accept these terms. If you do not agree with them, please discontinue use of the website.
These terms apply to visitors, enquiry users, and booking customers. We may revise them when our services or legal requirements change; continued use after an update means the revised terms apply.
2. Website Purpose
The website provides information about Pawna Lake camping, stay packages, prices, and booking support. Its purpose is to help visitors discover services, send enquiries, and communicate with our team.
Website information is descriptive and may not reflect every real-time change in availability, season, or package details. Final booking information is confirmed directly by our team.
3. Booking Requests and Availability
Submitting a form or sending a WhatsApp message is an enquiry, not an automatic reservation. Availability depends on the stay type, requested date, group size, and operational confirmation.
Rates, offers, inclusions, and operating conditions can vary with season, occupancy, event dates, weather, or campsite rules. Please confirm current details before paying or making travel arrangements.
4. Payments and Confirmation
When an advance payment is required, our team will share the amount, accepted method, and payment timeline. A booking is treated as confirmed only after the agreed payment and a confirmation message from us.
Cancellation, rescheduling, and refund conditions follow the package terms shared for your booking. If anything is unclear, please ask us before making payment.
5. User Conduct
Please provide accurate contact details, booking requirements, and travel information. Spam, abusive messages, false identities, or malicious activity are not permitted.
Do not attempt to disrupt the website, misuse contact channels, or extract site data without authorization. Suspicious or abusive enquiries may be ignored or blocked.
6. Content Ownership
Website text, images, layouts, logos, icons, and design elements belong to Supremo Stay or are used with permission. They may not be republished or commercially reused without written approval.
You may view the website for personal reference, but you may not present its content as your own or use it in competing advertising without permission.
7. Limitation of Liability
We work to keep website information useful and the service available, but we cannot promise uninterrupted access, error-free content, or permanent availability of every offer.
Supremo Stay is not responsible for losses caused by outdated information, delayed communication, weather or campsite changes, maintenance, or third-party platform interruptions. Important travel details should always be confirmed directly with us.
8. Third-Party Services
The website may connect to services such as maps, messaging platforms, analytics tools, or payment providers. Those services operate under their own terms and privacy policies.
We do not control third-party uptime, security, behavior, or policy changes. Please review the applicable terms before using an external service.
9. Policy Updates and Contact
We may update these Terms & Conditions to reflect operational, pricing, communication, or legal changes. The latest version applies once it is published on this page.
For questions, email supremostay@gmail.com or call +91 83810 11110 and mention the policy page and the point you would like clarified.